MAINTENANCE AND SUPPORT
IT has become critical in both strategic and tactical business objectives. Therefore the enterprise needs to be simplified and streamlined to help reduce downtime, without business disruption. Our goal is to maintain your infrastructure and achieve rapid restoration of your equipment to operational levels in the event of failure. We will identify bootlenecks and design issues. Certified professionals will provide fast response support for all network problems to ensure the highest level of service. Monthly fault and performance report will be submitted to clients, so that decisions to further improve could be implemented immediately.
Igloo Systems will analyse and plan an IT infrastructure that will suit your IT needs. We will improve the effectiveness of your technology strategy and operations. Consultation will be provided from architecture planning, business impact, application development, network design and security. Igloo’s consultation will ensure your solution will be optimized by analyzing and improving the effectiveness of your IT structure. We will suggest the best engineered networking solutions by using either a single source or a combination of 3rd party and custom resources and products that will best fit your network environment.
Igloo Systems has the experience and knowledge to customized and implement integrated IT solutions. Our services include site assessment, network installation, staging, installation of hardware and software. We provide a turn-key range of services that includes on site trouble shooting, testing and validation. We have the skills required to install standard platforms such as Microsoft, Unix, and many other multi-vendor equipment and software solutions. Implementation services are done by qualified MCSE, CCNA certified engineers with experience, resulting in successful installations and solutions.
Igloo Systems also provides a total service that includes relocation and backup/ migration of data. In the event that a company is moving to a new premise, we will chart a relocation plan for them to ensure smooth transition of their IT structure. All precautions will be taken to make certain that no data or hardware will be lost / damaged.